Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

419 answers

Sort by: Most helpful
  1. Anonymous
    2024-03-27T12:46:49+00:00

    Outlook: Add Shared Folders to Favorites in the new Outlook for Windows and web

    ,Customers will have the ability to add shared folders to their favorites. This enhancement offers users increased flexibility and convenience, allowing easy and quick access to important shared content directly from their Favorites list. #newoutlookforwindows

    GA date: May CY2024

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-03-26T18:01:18+00:00

    Replying to this almost a year later, and the feature is still missing. I almost missed some critical communication on a shared distribution list for my job.

    @Microsoft, PLEASE add this feature back into the new version of Outlook. This is a much-needed job aid for my work.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-03-20T11:22:51+00:00

    We use 3 shared mailboxes. I switched to new Outlook but the only reason I need to go back to the classic one is that i cant move shared mailbox's inbox in my favouries. I am hoping Microsoft Add this feature in final release.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-20T08:37:50+00:00

    July 2024 :-D :-D, 1,5 years for a basic feature, jesus christ...

    So no more extra licences to buy just like now but with permissions on that shared folder (which you should already have as you use it now in the same way with old outlook) ?

    Because they say "added as accounts". A shared folder , for me, is not an account because an account means license and credentials.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-03-20T07:57:20+00:00

    As someone else pointed out, this has been discussed and is in theory on the roadmap for July of this year. There were concerns on what it meant by Users Credentials but this was subsequently clarified to mean that the user must have an active 365 account in order to be able to access the shared mailbox and have been granted permissions (which is in fairness what you would expect)

    (Current Microsoft Roadmap Microsoft 365 Roadmap | Microsoft 365)

    Was this answer helpful?

    0 comments No comments