Using Classic Outlook on Windows for personal email, calendar, and contact management
Microsoft told me this is a bug in the current O365 release and should be fixed in the next patch.
As a workaround, they gave me a registry key to deploy and it has worked for all users that have received it. I did not have to make the users enable the Microsoft exchange add-in as it was already enabled in our environment by default.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\CalendarAdd: ShowLegacyRoomFinder with dword value 1
Here is the PowerShell script i used for deployment in case anyone needs it:
Set variables to indicate value and key to set
$RegistryPath = 'HKCU:\Software\Microsoft\Office\16.0\Outlook\Options\Calendar'
$Name = 'ShowLegacyRoomFinder'
$Value = '1'
Create the key if it does not exist
If (-NOT (Test-Path $RegistryPath)) {
New-Item -Path $RegistryPath -Force | Out-Null
}
Now set the value
New-ItemProperty -Path $RegistryPath -Name $Name -Value $Value -PropertyType DWORD -Force
You can deployed it via GPO as well
Here is the article with details.
https://support.microsoft.com/en-us/office/how-to-revert-the-outlook-desktop-webview-based-room-finder-to-the-legacy-room-finder-e872b6f2-0d36-41ff-861d-adaab2da9c28#:~:text=How%20to%20revert%20the%20Outlook%20Desktop%20WebView%20based,Close%20Registry%20Editor%20and%20restart%20Outlook.%20See%20More.