Text disappears or distorted while typing on Outlook (Office 365)

Anonymous
2022-10-24T21:26:05+00:00

This has been an issue for a while. I'm using Outlook as part of Office 365 on my desktop, Dell XPS 8950. While writing an email, all of sudden, text disappears or gets distorted (e.g., some part of the text is shown and the other part is not). After scrolling up and down the mouse wheel, it usually returns to normal.

I've searched for a solution and found almost all suggested solutions say that I need to disable "overtype mode" as below. However, both options were already unchecked but the issue does not go away.

Text disappears as I type (microsoft.com)

TYPED TEXT DISAPPEARING BEFORE MY EYES ALL THE TIME WHILE TYPING EMAIL - Microsoft Community

If you know other causes or solutions, please let me know. This is really annoying and refuses to go away. If standalone Outlook (e.g., Office 2021) does not have this issue, please let me know. Thanks.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-07-11T19:14:16+00:00

    Same problem for one of my customer in a VDI environment for 100 people (law business), Windows 11, O365 Apps for enterprise version 2306 and NVIDIA Grid T4 with driver version 528.89.

    Part of the previous word disappear when typing text. If I stop at the good moment, a part of the word stay "invisible". If I refresh the mail/word (scroll, underline etc..), the word reappear instantly.

    Clearly a kind of "refresh" problem like a buggy performance optimizer that refresh the screen "on change" but sometime the optimizer take a "snapshot" before the word is displayed and the screen stay with invisible letters.

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  2. Anonymous
    2023-08-31T12:44:33+00:00

    Same problem here, affecting Word and Outlook. I have updated Nvidia-drivers. Very annoying.

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  3. Anonymous
    2023-09-06T01:38:01+00:00

    Same problem for months. Very annoying.

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  4. Anonymous
    2023-09-06T08:34:24+00:00

    Same problem with a NVIDIA RTX 3090 and Office Home and Business 2021. It happens in both Outlook and Word and no fix worked. Extremely annoying.

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  5. Anonymous
    2023-09-20T01:13:44+00:00

    Same issue and it is annoying as all hell, considering switching to another productivity suite now as I work on email and word processors all day and cannot have text disappearing in official or legal documents. NVidia 4080 card, updated drivers, new install.

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