Text disappears or distorted while typing on Outlook (Office 365)

Anonymous
2022-10-24T21:26:05+00:00

This has been an issue for a while. I'm using Outlook as part of Office 365 on my desktop, Dell XPS 8950. While writing an email, all of sudden, text disappears or gets distorted (e.g., some part of the text is shown and the other part is not). After scrolling up and down the mouse wheel, it usually returns to normal.

I've searched for a solution and found almost all suggested solutions say that I need to disable "overtype mode" as below. However, both options were already unchecked but the issue does not go away.

Text disappears as I type (microsoft.com)

TYPED TEXT DISAPPEARING BEFORE MY EYES ALL THE TIME WHILE TYPING EMAIL - Microsoft Community

If you know other causes or solutions, please let me know. This is really annoying and refuses to go away. If standalone Outlook (e.g., Office 2021) does not have this issue, please let me know. Thanks.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-09-20T06:30:42+00:00

    Even that it's really annoying and unproductive, don't worry the text will not actually disappear.
    The text is only visually disappearing, but will come back when you for example move your window, scrolling in the document, zooming, switch window, selecting all text and etc. The solution seems to differ on different systems.

    I've had this BUG for years. Even on different machines. Im stunned that this issue never been solved when so many users globally stumble upon this issue.

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  2. Anonymous
    2023-05-03T08:58:23+00:00

    Nvidia 3050, Win 11, all drivers up to date

    Having this problem in Office 365 Word and Outlook

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  3. Anonymous
    2023-05-02T19:35:57+00:00

    Im using nvidia drivers due having a GeForce 3060Ti.

    Having the same issue.
    Updated the latest updates in Windows 11.
    I have the latest Nvidia drivers.

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  4. Anonymous
    2023-03-25T00:57:43+00:00

    Very likely. I have RX6600-XT on my Dell XPS 8950. Thanks for the update. Please keep us updated if the issue is resolved.

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  5. Anonymous
    2023-03-24T20:26:37+00:00

    Update - This is a known issue that is now popping up frequently on the AMD support forums (a couple examples below). There doesn't seem to be a fix yet, but I will continue to track that conversation and post back here when one is found.

    https://community.amd.com/t5/drivers-software/text-issues-with-the-latest-drivers/m-p/590523#M170922

    Outlook365 Problems - AMD Community

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