'File' and other toolbars in new Outlook 2023

Using new outlook

My screen doesn't look like that - is this screenshot form the web versions or desktop app, please? Really frustrated with this so-called 'upgrade' which has turned off so many functions needed to work - we're regretting moving from Google

Hi Alison

Apologies about late response.

This is the screen that shows when I open New Outlook on my new PC.

From my limited investigation I believe this New Outlook window - layout, function buttons, settings, etc. is the same whether you access it from your device (PC in my case) or online via the internet.

I have not received a definitive answer from either Microsoft or the Microsoft Community that actually overcomes the problem I have ie transferring my Contacts and Calendar from Windows Live Mail (on my old PC) to New Outlook.

The email side of life is OK as the email feed from my internet service provider (ISP) is coming through correctly.

I have finally resorted to inputting my contacts (200+) and calendar events (3000-4000+) in manually into New Outlook. (I need to keep the calendar events for business, legal and social purposes.) Fortunately I have retained my old PC and it is still operating OK'ish so I can access this information.

I do not believe Microsoft has provided functionality that enables me to do this through any file transfer approach.

If anyone reading this can prove me wrong on this comment I would welcome their input. Please do not reply saying use the File function. This does not exist In New Outlook !!

Regards Steve

Based on your screenshot above, you are using Windows Mail. If you use an outlook.com account, they are already on the server and will sync down. If you had local contacts, you need to recreate them.

If you are using an IMAP account in new outlook, you should export the contacts to CSV regularly as you could lose them if you remove the account from outlook.

I am using new outlook personal