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Just installed a new workstation and the user is not receiving emails. At the bottom there's a bar that says 'synchronizing inbox' - I've tried the IMAP settings to unsubscribe from the folders and also tried unchecking the microsoft cloud setting but still nothing. When I click details in send/receive it says 6 minutes remaining but it's been stuck there for 2 hours.
Help!
Using Classic Outlook on Windows for personal email, calendar, and contact management
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Thank you very much.
This appears to have helped a lot. The only change I had to make to my config to conform to your instructions was to uncheck "Download complete..." so I could then check "Use the custom..."
Who'd a thought THAT would slow things down so much, but it did?
Thank you!! I was desperate after a recent update totally messed up the syncing. I tried everything I could think of and last night found this thread. It worked!!! Thank you!!!
Many thanks, I managed to get one PC working but the older machine is still stuck on sync subscribed folders.
Awesome Katherine. This did the trick. I can't imagine what caused the error but email was not synchronizing on several, but not all, accounts in Outlook. I can only guess that an update upset the works. Thanks heaps.
Cheers,
Gwen
Wow, thanks Katherine, I had the same problem and your solution worked perfectly!