Outlook stuck on synchronizing folders

Anonymous

Just installed a new workstation and the user is not receiving emails. At the bottom there's a bar that says 'synchronizing inbox' - I've tried the IMAP settings to unsubscribe from the folders and also tried unchecking the microsoft cloud setting but still nothing. When I click details in send/receive it says 6 minutes remaining but it's been stuck there for 2 hours.

Help!

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42 answers

Anonymous

2024-03-12T22:02:26+00:00

Excellent fix, worked for me too. Thanks for the details !
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Anonymous

2024-02-03T11:55:12+00:00

I've been trying for YEARS through several versions of Outlook to speed this up. I have a problematic IMAP account with 50K+ messages in the sent mail and 100K+ in a folder. This is the first suggestion that actually worked.

Thank you!
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Anonymous

2024-02-01T19:15:03+00:00

Wow, thanks Katherine, I had the same problem and your solution worked perfectly!
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Anonymous

2024-01-06T09:00:06+00:00

Awesome Katherine. This did the trick. I can't imagine what caused the error but email was not synchronizing on several, but not all, accounts in Outlook. I can only guess that an update upset the works. Thanks heaps.

Cheers,

Gwen
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Anonymous

2023-12-12T00:49:32+00:00

Many thanks, I managed to get one PC working but the older machine is still stuck on sync subscribed folders.
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