Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Anonymous
2023-04-28T08:48:22+00:00

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA device contacts in Outlook will be automatically deleted in a few days.

  • We will publish an update once the fix is available, after which users can re-enable the “Sync my device contacts” toggle in Teams.

Alternative option to manually Delete Device Contacts Sub-Folder

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2023-05-23T18:28:32+00:00

    Exact same situation for me...

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  2. Anonymous
    2023-05-25T19:18:33+00:00

    Ya tenemos mucho tiempo en el cual no podemos recibir correos y este es un correo empresarial de vital importancia. Necesitamos una solución.

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  3. Anonymous
    2023-05-25T19:20:43+00:00

    Ya se realizaron los pasos a seguir para eliminar la sincronización de contactos y aun el correo está bloqueado. Por favor necesitamos la activación del correo ya que es de vital importancia para la operación de la empresa. Gracias.

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  4. Anonymous
    2023-05-27T16:51:15+00:00

    I have not been receiving any emails for almost two weeks.

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  5. Anonymous
    2023-05-27T17:02:02+00:00

    My Gmail is in an admin account of ******@hotmail.com... my Hotmail is full of bouncemail in deep in sent folder and hidden contacts I don't have permission to remove... I have html and drm and omacp blocking me and href lying to me but there are records of abusei can't access but it's been 3 years I've been kept from reporting this to the proper authorities if I could have real help I would appreciate this. But all my communications are intercepted idk what to do because Everytime I make progress they corrupt something that needs a factory reset and when I do omacp is waiting ny computer and Xbox and every account is packed this needs a coordinated cross platforn or fbi effort (ic3 and fbi are/were blocked)

    If I update my number you won't get it and eric(at)aol.com isn't real and also every chat with Microsoft support has been my hackers I had video

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