Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Anonymous
2023-04-28T08:48:22+00:00

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA device contacts in Outlook will be automatically deleted in a few days.

  • We will publish an update once the fix is available, after which users can re-enable the “Sync my device contacts” toggle in Teams.

Alternative option to manually Delete Device Contacts Sub-Folder

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

78 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-07-17T02:43:11+00:00

    Exact same situation for me...

    Same here, I'm not receiving emails but junks do appear. Able to send. Upgraded to home premium thinking to get more space but no luck.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-07-17T09:30:08+00:00

    I think my problem would be resolved if, on startup, my computer opened Microsoft (save password) and One Drive (saved password) without me being required to find, open and log in to each of them manually.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-07-18T00:42:22+00:00

    Hola,

           tengo mas de 60 días que no puedo recibir mis correos electrónicos, aparentemente por la duplicidad de contactos... ya seguí las instrucciones arriba mencionadas, pero resulto imposible, solicito su apoyo,

    Slds,

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-07-19T18:26:30+00:00

    Desde mayo estan solucionando y ahora dicen que hasta finales de agosto. Este es un correo empresarial y necesitamos una solucion. Si pueden enviar como podría solucionar por nuestra cuenta les agradezco, al correo ******@asdisan.com por favor.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-07-26T15:00:40+00:00

    I can not receive emails

    I am not sync with anything

    What can I do.?????

    Was this answer helpful?

    0 comments