Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Anonymous
2023-04-28T08:48:22+00:00

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA device contacts in Outlook will be automatically deleted in a few days.

  • We will publish an update once the fix is available, after which users can re-enable the “Sync my device contacts” toggle in Teams.

Alternative option to manually Delete Device Contacts Sub-Folder

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2023-06-27T15:41:36+00:00

    Starting this morning, I am getting this error message and cannot access my email.

    UTC Date: 2023-06-27T15:19:21.154Z Client Id: FA6AA353281A4D8E93BF8B4B51EF9029 Session Id: 8399c565-6cdd-4e9d-9f8c-142a87feeba0 Client Version: 20230616004.12 BootResult: fail Back Filled Errors: None err: System.TypeLoadException esrc: StartupData et: ServerError estack: Error: 500 at Object.K [as createStatusErrorMessage] (https://res.cdn.office.net/owamail/20230616004.12/scripts/owa.mailindex.js:2:262381) at https://res.cdn.office.net/owamail/20230616004.12/scripts/owa.mailindex.js:2:261543 st: 500 ehk: X-OWA-Error efe: CH2PR02CA0002 ebe: CH0PR03MB6033 ewsver: 15.20.6521.31 emsg: ErrorUnexpectedFailure

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  2. Anonymous
    2023-06-27T13:14:45+00:00

    I too have not been able to access my hotmail account today. I have been trying for the past 3 hours and always get the same

    error message 500:

    500 Something went wrong. An unexpected error occurred and your request couldn't be handled.

    I have refreshed the page, deleted cookies and cache, logged out, nothing is helping.

    Very frustrating. Don't know what to do now.

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  3. Anonymous
    2023-06-27T13:01:01+00:00

    Sinceramente, não consigo utilizar o e-mail desde hoje durante a manhã. É muito estranho e todos da empresa não tem acesso ao e-mail.

    Entretanto, meu outro e-mail pessoal está sem problema algum.

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  4. Anonymous
    2023-06-27T10:26:38+00:00

    Hello, it’s hard to get help through your website, I have issue with my hotmail account which I keep receiving email from your team that you don’t have permission to sync my email, and the introduction you mention in your email doesn’t work, and now I need help very urgently, please offer the solution, thanks

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  5. Anonymous
    2023-06-26T20:49:35+00:00

    I believe this is a Microsoft problem, and it has something to do with Windows. I can access my Outlook mail (at least sporadically) on an Android phone, and new mail (mostly spam) is still coming into my Outlook account. But Outlook on my Windows PC comes back with an error message... server can't be accessed.

    Microsoft got hacked in early June... a Denial of Service attack. I suspect that the damage done was much greater than Microsoft has let on, and the access to Outlook problems stem from that. The "Teams" contact synching excuse is a bunch of ****.

    I've been unable to access my Outlook account on my PC since AM, June 20. If you can believe Microsoft, they might not fix the problem until at least July 11.

    My only suggestion is to try to access your account with a non-Windows device.

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