Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Anonymous
2023-04-28T08:48:22+00:00

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA device contacts in Outlook will be automatically deleted in a few days.

  • We will publish an update once the fix is available, after which users can re-enable the “Sync my device contacts” toggle in Teams.

Alternative option to manually Delete Device Contacts Sub-Folder

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2023-05-25T19:20:43+00:00

    Ya se realizaron los pasos a seguir para eliminar la sincronización de contactos y aun el correo está bloqueado. Por favor necesitamos la activación del correo ya que es de vital importancia para la operación de la empresa. Gracias.

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  2. Anonymous
    2023-05-25T19:18:33+00:00

    Ya tenemos mucho tiempo en el cual no podemos recibir correos y este es un correo empresarial de vital importancia. Necesitamos una solución.

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  3. Anonymous
    2023-05-23T18:28:32+00:00

    Exact same situation for me...

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  4. Anonymous
    2023-05-23T16:55:00+00:00

    I have not recieved and email for 2 weeks now....I still get junk mail though...I have done all your problemsolvers..new password...scanned my system..you say my e-mail is OK...whats up...i need my email to work now

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  5. Anonymous
    2023-05-22T19:05:48+00:00

    I'm only getting certain emails and not receiving important ones

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