Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Anonymous
2023-04-28T08:48:22+00:00

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA device contacts in Outlook will be automatically deleted in a few days.

  • We will publish an update once the fix is available, after which users can re-enable the “Sync my device contacts” toggle in Teams.

Alternative option to manually Delete Device Contacts Sub-Folder

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2023-06-01T02:40:36+00:00

    ive been having the same problems with my account hotmail/outlook. im not receiving mails from any other user. ive try the steps mentioned for the elimination of duplicate contacts were carried out and the problem still persists. one on the messsages that people trying to reach me is ´´550 5.5.0 Requested acttion not taken: mailbox unavailable´´ my email is julieta_******@hotmail.com

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  2. Anonymous
    2023-05-31T15:58:56+00:00

    Já fiz a sincronização do outlook.com, porem não atualizou e não permite que eu acesso o outlook para eu ver meus e-mails.

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  3. Anonymous
    2023-05-30T01:33:35+00:00

    i have received a declaration and final release form email, and it has directed me to service status and for some odd reason i have red crosses on outlook.com, skype and teams.

    with teams it says i have synced mobile contacts, however when i went onto my teams app, the sync option has never been turned on before.

    i am quite confused about the concerned. this is my management/ work email and would not like anything to occur to this account.

    kind regards

    sidra_rahim7814@

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  4. Anonymous
    2023-05-27T17:02:02+00:00

    My Gmail is in an admin account of ******@hotmail.com... my Hotmail is full of bouncemail in deep in sent folder and hidden contacts I don't have permission to remove... I have html and drm and omacp blocking me and href lying to me but there are records of abusei can't access but it's been 3 years I've been kept from reporting this to the proper authorities if I could have real help I would appreciate this. But all my communications are intercepted idk what to do because Everytime I make progress they corrupt something that needs a factory reset and when I do omacp is waiting ny computer and Xbox and every account is packed this needs a coordinated cross platforn or fbi effort (ic3 and fbi are/were blocked)

    If I update my number you won't get it and eric(at)aol.com isn't real and also every chat with Microsoft support has been my hackers I had video

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  5. Anonymous
    2023-05-27T16:51:15+00:00

    I have not been receiving any emails for almost two weeks.

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