Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Anonymous
2023-04-28T08:48:22+00:00

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA device contacts in Outlook will be automatically deleted in a few days.

  • We will publish an update once the fix is available, after which users can re-enable the “Sync my device contacts” toggle in Teams.

Alternative option to manually Delete Device Contacts Sub-Folder

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2023-06-08T00:35:51+00:00

    为什么说我用不了outlook！！！

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  2. Anonymous
    2023-06-06T19:10:23+00:00

    Je ne peux accéder à ma messagerie Outlook depuis 48h. Que faire ??????? On est quand même en 2023, j'ai besoin d'une solution de TOUTE URGENCE.

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  3. Anonymous
    2023-06-06T08:50:41+00:00

    Does this issue cause the inability to log on to (access) outlook accounts synced with teams? I have been unable to log on to my school account since yesterday, and it has contacts synched from/with teams; I want to understand whether or not my issue is relevant to this one.

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  4. Anonymous
    2023-06-05T15:57:29+00:00

    I have no access to my mail ******@hotmail.com since yesterday. This is a tragedy for me! HELP‼️

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  5. Anonymous
    2023-06-01T03:04:00+00:00

    Hello,

    I am having trouble accessing my Outlook email for my school and work on my Mac. When I took a look at my Service Status my Outlook status is currently red. I understand Microsoft is working on contact list duplication and I followed the workaround with the Teams App but there wasn't a sync off and on button. So I don't think that's the issue that I am having. I desperately need help solving this. Thank you!

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