Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Anonymous
2023-04-28T08:48:22+00:00

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA device contacts in Outlook will be automatically deleted in a few days.

  • We will publish an update once the fix is available, after which users can re-enable the “Sync my device contacts” toggle in Teams.

Alternative option to manually Delete Device Contacts Sub-Folder

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2023-08-24T01:41:17+00:00

    I have the same this problem, how can i fix it ?

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  2. Anonymous
    2023-08-16T21:36:30+00:00

    Hola Mauricio, yo tengo el mismo problema, no recibo correos desde abril 2023. Y al ver el estatus de outlook me muestra el mismo estado que el tuyo(Outlook.com y Teams Consumer con problemas). Te agradeceré tu apoyo si ya lograste solucionar el incidente. Gracias

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  3. Anonymous
    2023-08-16T17:12:37+00:00

    I don't have teams? How can this be my issue with outlook?

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  4. Anonymous
    2023-08-16T17:11:55+00:00

    I don't have teams? How can this be my issue with outlook?

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  5. Anonymous
    2023-08-14T18:56:59+00:00

    Please i can't receive 😭 mail in my inbox what is going on i need help, I'm not getting the emails sent to my email inbox

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