Outlook for Mac not showing attachments in preview pane

Anonymous
2022-10-11T06:37:17+00:00

Hi.

I am using Macbook with MacOS Big Sur (11.2.3) and ran into a problem with Outlook, out of nowhere. I can't see attachments in any of my emails even though I can see the paperclip icon that indicates that the email has an attachment.

I've tried any tips I could find but nothing can solve the problem. This problem only occurs in the application version while the web version runs smoothly.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-02-16T01:49:37+00:00

    I am having the same issue, and yet to find a solution. I'm currently having to work using the browser app which is annoying.

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  2. Anonymous
    2023-02-16T21:47:13+00:00
    • I am having the same issue. I am running Big Sur 11.2.2 and Outlook for Mac 16.70.
    • I can see attachments that I upload to emails I create.
    • I can see the paperclip on emails that are sent to me that have attachments, BUT I can't see the actual attachments when I click on the email.
    • My current work around is to forward the email that I have received from someone else, then I can see the attachments in the draft email outlook creates and download them from there.
    • My machine is really stable and I don't want to upgrade my OS, but looks like I may have to do that.
    • Running a Early 2015 MacBook Pro 13-inch with Intel Core i7

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  3. Anonymous
    2023-02-16T22:07:37+00:00

    I ended up fixing the issue by uninstalling Outlook, upgrading to OS 13.2.1 and reinstalling Outlook.

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  4. Anonymous
    2023-02-16T23:20:11+00:00

    I hear you about upgrading your system but I don't think you can resolve with out doing so. I am still running BigSur, but updated to 11.7.3 (the most current version). This should fix the problem without to big of a system change. If this fixes the issues, I would also turn off automatic MS updates.

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  5. Anonymous
    2023-02-16T23:20:38+00:00

    What OS and version are you running?

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