Outlook for Mac not showing attachments in preview pane

Anonymous
2022-10-11T06:37:17+00:00

Hi.

I am using Macbook with MacOS Big Sur (11.2.3) and ran into a problem with Outlook, out of nowhere. I can't see attachments in any of my emails even though I can see the paperclip icon that indicates that the email has an attachment.

I've tried any tips I could find but nothing can solve the problem. This problem only occurs in the application version while the web version runs smoothly.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-02-05T21:42:26+00:00

    From the thread and the fix I just found, the issues seems related to outlook updates not working with some older OSX system versions.

    I was running BigSur 11.2.3 when I upgraded to outlook version 16.69, which caused the issue with attachments. None of the beta versions solved it (currently on 16.71), but after I upgraded to BigSur 11.7, I can see attachments again. Yay!

    So, I might suggest making sure you have the most current versions of whatever OSX you are running.

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  2. Anonymous
    2023-02-08T00:01:25+00:00

    Thanks this one works for me too, the others did not :(

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  3. Anonymous
    2023-02-08T19:07:44+00:00

    I had the same problem, and the only thing that worked is switching my outlook to the old one.

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  4. Anonymous
    2023-02-08T20:11:59+00:00

    Are you running the most recent version of the MacOS that you are using? If not, try that.

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  5. Anonymous
    2023-02-11T01:07:05+00:00

    This is exactly what's happening to me! Neither myself nor the college's IT desk could figure out what's happening...DId you ever find a solution?

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