Outlook for Mac not showing attachments in preview pane

Anonymous
2022-10-11T06:37:17+00:00

Hi.

I am using Macbook with MacOS Big Sur (11.2.3) and ran into a problem with Outlook, out of nowhere. I can't see attachments in any of my emails even though I can see the paperclip icon that indicates that the email has an attachment.

I've tried any tips I could find but nothing can solve the problem. This problem only occurs in the application version while the web version runs smoothly.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-02-08T00:01:25+00:00

    Thanks this one works for me too, the others did not :(

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  2. Anonymous
    2023-02-05T21:42:26+00:00

    From the thread and the fix I just found, the issues seems related to outlook updates not working with some older OSX system versions.

    I was running BigSur 11.2.3 when I upgraded to outlook version 16.69, which caused the issue with attachments. None of the beta versions solved it (currently on 16.71), but after I upgraded to BigSur 11.7, I can see attachments again. Yay!

    So, I might suggest making sure you have the most current versions of whatever OSX you are running.

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  3. Anonymous
    2023-02-05T19:59:54+00:00

    Was this issue resolved? I am still looking for a solution...

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  4. Anonymous
    2023-01-25T21:38:23+00:00

    I actually did the upgrade to Ventura after everything else did not work, and for me that resolved it.

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  5. Anonymous
    2023-01-25T20:56:25+00:00

    A user in my company had the same issue back in October of 2022. One of the solutions at that time was to upgrade the OS to Monterey.

    The problem mysteriously disappeared a short time later.

    Now it's back again, same user.

    Assuming upgrading to Monterey will fix the issue. Problem there is, it takes quite a bit of time to download and install.

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