How to change download destination in "New Outlook" (May 2023)

Anonymous
2023-05-18T14:24:14+00:00

I recently switched over to try the "New Outlook". In the older layout version of Outlook, when downloading an attachment I had multiple options on how that attachment could be saved to my computer. The main option I utilized was simply " Save As". In the "New Outlook" version, that option is no longer there. Is there a way to customize the options you see when downloading an attachment? Here are the options it gives:

  • Preview

-Edit in Browser

-Edit in Excel desktop app (it was an excel file in this case)

-Save to OneDrive

-Download

The old options would have:

-Preview

-Open

-Quick Print

-Save As

Save All Attachments

-Upload

-Remove Attachment

-Copy

-Select All

Really looking for the "Save As" option so I can navigate to the final destination folder.

Thanks.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

94 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-07-01T16:16:34+00:00

    As of 7/1/2024, I can't drag and drop, or save/download an attachment directly from the email to my desktop.

    From the dropdown menu on the attachment in the email:

    I can Preview the document and I have a few options there

    I can open an Office file in the browser or desktop app, and after navigating around a bit I can save it on my desktop.

    I can save it to OneDrive and it goes somewhere that I need to go find.

    From the main email dropdown, I can open it in the browser or desktop app the same as above.

    I can also select Copy, and then I can paste that attachment into another email - I can't paste it on my desktop.

    Non-Office files (PDFs, graphics) have fewer options.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-07-01T17:12:09+00:00

    Wow, that's wild...☹ Sorry that you're still suffering the bad behavior.

    Only somebody at MS would know why my UI is different than yours (I'm running a Win 10 PC here, by the way, but I've also tested on a Win11 machine with same result.)

    This is my attachment handling UI:

    FWIW on my machines not necessary to open the drop-down to access the preview--a single direct click on the attachment accomplishes that ;-)

    The above is an addition to good ole drag-and-drop-to-desktop functionality.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-07-01T17:59:59+00:00

    I'm on Windows 11 - maybe my company has a different contract with MS or something. I'm sure I'll get this function eventually.

    I also noticed New Outlook and the online Word app don't have the Quick Access Toolbar! I use that a LOT in Outlook Classic, Word and my other Office programs.

    For anyone who's curious:

    Windows specifications

    Edition Windows 11 Pro

    Version 22H2

    Installed on 1/11/2024

    OS build 22621.3737

    Experience Windows Feature Experience Pack 1000.22700.1009.0

    Windows was updated 6/20/2024.

    Outlook Classic

    Update info on Outlook Classic is the same as Word and probably other Office programs.

    About Outlook

    Learn more about Outlook, Support, Product ID, and Copyright information.

    Version 2406 (Build 17726.20126 Click-to-Run)

    Current Channel

    Version 2406 was installed 6/26/2024

    New Outlook

    Apps > Installed apps > Outlook (new)

    Specifications

    Publisher Microsoft Corporation

    Version 1.2024.619.100

    App 30.5 MB

    Data 558 KB

    Total usage 31.1 MB

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-08-28T21:17:48+00:00

    This is awful. I can no longer download by default to my computer. This has doubled the time it takes to scan and download docs and I have tons of docs to load. It happened in the past and got corrected. Please rectify this bumble.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments