Fake "Microsoft Outlook" robo e-mail

Anonymous
2022-05-15T18:01:24+00:00

An e-mail from "Microsoft Outlook" automatically shows up within seconds of opening my Hotmail account. The "MO e-mail will not let me send it to junk, delete it, etc. nor, when hovering over the address, does it ID anything about the sender. It does have three options: open it, trash can, or a square with the word Ad in it. The Subject line says: Upgrade Your Account Get the latest premium etc. I close out of Hotmail, even shut down my computer, but the "MO email" shows up within seconds of login. Is there any way to block this (what-I-believe-is-robo) spam? Need help!  Thx.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2022-05-16T09:30:25+00:00

    I have the same as Coffeecup, cannot delete as normal, have tried binning it using the icon on the email heading, but it does not show in deleted items folder, but the minute I open my emails window it comes in again, my Antivirus does not remove it, probably because it thinks it is Microsoft and it is alright, cannot forward it to report it or move it to junk, it is parading as from Microsoft, the email says upgrade your Microsoft account, the Ad wants to charge $6.99 a month for upgrade, but there is nowhere in this email or ad to delete, my toolbar does not show its icons for delete or move or junk, nothing, yet does for my other e-mails. It is disrupting my internet access interrupting it, Even if I chose to clean my PC and have to reload all my stuff I do not think this will stop it coming in again

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  2. Anonymous
    2022-05-16T06:09:45+00:00

    Hi Coffecup90,

    Greetings.

    Thank you for raising your concern in this community.

    Could you please try opening the email from outlook on the web to see if you will be able to send it to the junk

    https://outlook.office.com/

    Moreover, you can direclty block the address from outlook on the web > settings > Mail > Junk > add block senders or domain.

    If need be you can send me the message header via Private Message to double check.

    Feel free to let me know how it goes.

    Kind regards,

    Mac

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