Fake "Microsoft Outlook" robo e-mail

Hi Don, when the first email came in as I thought it was from Microsoft I was using Microsoft Edge. Clicked on it before I realised it was a robo mail. Then could not get rid of it, I have since changed Browsers to Chrome and yesterday had to follow some steps as I was getting constant interruptions on my internet. After that iuninstalled and reinstalled. Touch wood has been alright since, but the robo emails are still coming in, only one at a time on the top line, cannot be marked as junk or deleted or anything, only using the bin icon can I get rid of it, but it does not go to deleted items or anywhere, it just vanishes.

Mary

Hi Don

Thank you for your reply, I mostly delete emails I don't want and put those from trusted senders into their folders. I have tried blocking these emails through settings but nothing works, I now get these robo mails every time I open my inbox, they are from different companies parading themselves as the genuine company. I even wrote a few down and sent them to ******@.gov.uk which I always do when I get a suspicious email, also to spamdonotpay and block, but some emails coming into my junk are not able to be blocked although I can forward or delete them, or report as phishing. I am really worried as the fact that I bin those that started from ,microsoft but they don't go anywhere, but they must be somewhere, I am running my new security software daily and it says no malware but sometimes it is possible that security packages don't detect it. Microsoft need to address this issue as it started with them, or someone pretending to be them, such a big organisation should be able to track it down. I am going to go through all my files and folders and see if I can spot where these emails are hiding. I thought wiping the PC and reload everything but they will still come in as they come in through the router, neither getting a new PC will do it. I will keep you updated and see if I can find anything, hell I haven't anything else to do, who knows I just might find something

Mary

Not exactly what I asked or recommended.

Again...

1. You are checking this email account on the web at https://outlook.live.com ? Which browser?
2. If these are simply emails, mark them as Junk and don't waste time doing anything else. Don't create a rule or worry about your antivirus/security program. Spam and junk mail is harmless so long as you don't click on links.

Added...

If outlook.com is sending these to Junk, there is nothing else that you can or should do. Just delete them from the Junk folder.

Don

Hi Don

Thank you for your reply, I mostly delete emails I don't want and put those from trusted senders into their folders. I have tried blocking these emails through settings but nothing works, I now get these robo mails every time I open my inbox, they are from different companies parading themselves as the genuine company. I even wrote a few down and sent them to ******@.gov.uk which I always do when I get a suspicious email, also to spamdonotpay and block, but some emails coming into my junk are not able to be blocked although I can forward or delete them, or report as phishing. I am really worried as the fact that I bin those that started from ,microsoft but they don't go anywhere, but they must be somewhere, I am running my new security software daily and it says no malware but sometimes it is possible that security packages don't detect it. Microsoft need to address this issue as it started with them, or someone pretending to be them, such a big organisation should be able to track it down. I am going to go through all my files and folders and see if I can spot where these emails are hiding. I thought wiping the PC and reload everything but they will still come in as they come in through the router, neither getting a new PC will do it. I will keep you updated and see if I can find anything, hell I haven't anything else to do, who knows I just might find something

Mary

Please read the thread...these cannot be marked as junk, trashed, deleted, etc. I do not download my e-mails. MIcrosoft needs to look to its servers. Clearly, robo...

I'm addressing MaryIngram and her post of June 9. Not the entire thread.

Don

Please read the thread...these cannot be marked as junk, trashed, deleted, etc. I do not download my e-mails. MIcrosoft needs to look to its servers. Clearly, robo...