Fake "Microsoft Outlook" robo e-mail

Don: How do you know these robo-ads are from Microsoft?

I know that Microsoft is trying this advertising technique on some outlook.com users. They are not email messages- they can't be deleted, moved to Junk or marked as Junk.

A third-party could be sending you spam messages but would not be putting ads at the top of your message list like this.

I don't get this type of ad in my outlook.com account. I do get then in my Yahoo account.

Don

Hi Don, when the first email came in as I thought it was from Microsoft I was using Microsoft Edge. Clicked on it before I realised it was a robo mail. Then could not get rid of it, I have since changed Browsers to Chrome and yesterday had to follow some steps as I was getting constant interruptions on my internet. After that iuninstalled and reinstalled. Touch wood has been alright since, but the robo emails are still coming in, only one at a time on the top line, cannot be marked as junk or deleted or anything, only using the bin icon can I get rid of it, but it does not go to deleted items or anywhere, it just vanishes.

Mary

OK. Not your fault but i now know what everyone is complaining about. These are not "fake" ads. They are ads and are really from Microsoft/outlook. These are reportedly replacing the ads on the right side and it appears that not all outlook.com users are seeing this change.

These aren't email messages, that's why they can't be deleted or marked as Junk. An ad-blocker *might* block them. I can't experiment because I'm not yet seeing these. I still see ads on the right side.

Two safe, popular ad-blockers you could try are

https://adblockplus.org/ 

and

https://ublockorigin.com/ 

These are both safe but may occasionally block legitimate content. Any ad-blocker can do this.

If an ad-blocker doesn't block these ads, there's really nothing you can do except ignore them.

Don

I think we are all wasting our time here. I think Microsoft is fully aware of this and don't care because they want us to buy their pro version.

After decades of using Hotmail, I've finally bit the bullet and opened a Gmail account.

I haven't used it myself, but I think there's a function in Outlook/Hotmail where you can set it to forward your emails to Gmail. Don't quote me on that but I think there's a way to do this.

In any case, I hope this ends up screwing Microsoft in a big way somehow.

Peace out.

Hi Don

I am on outlook.com but it is not sending these emails to junk, they are coming into my inbox, I am getting Junk mail which is deleted after 10 days if I don't do it myself, this is where suspicious, spam or junk comes into which is no problem to get rid of

Mary

Hi Don, when the first email came in as I thought it was from Microsoft I was using Microsoft Edge. Clicked on it before I realised it was a robo mail. Then could not get rid of it, I have since changed Browsers to Chrome and yesterday had to follow some steps as I was getting constant interruptions on my internet. After that iuninstalled and reinstalled. Touch wood has been alright since, but the robo emails are still coming in, only one at a time on the top line, cannot be marked as junk or deleted or anything, only using the bin icon can I get rid of it, but it does not go to deleted items or anywhere, it just vanishes.

Mary