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An e-mail from "Microsoft Outlook" automatically shows up within seconds of opening my Hotmail account. The "MO e-mail will not let me send it to junk, delete it, etc. nor, when hovering over the address, does it ID anything about the sender. It does have three options: open it, trash can, or a square with the word Ad in it. The Subject line says: Upgrade Your Account Get the latest premium etc. I close out of Hotmail, even shut down my computer, but the "MO email" shows up within seconds of login. Is there any way to block this (what-I-believe-is-robo) spam? Need help! Thx.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I cannot believe Microsoft would call that an "ad." Look up Microsoft Advertising. They do robust, multi-billion dollar, customer-safe campaigns. That e-mail does not inspire customer-safety nor is typical of Microsoft advertising campaigns.
What proof do you have that it is an ad from Microsoft?
It also happens on Firefox which I've used for many years, believing that it offers increased security. However, it doesn't appear on Safari so **** is going on and why has Microsoft not commented?
Hi, Mac.
If you've read this thread and others on this subject, you would know that this particular email/ad does not allow you to do either steps 1 or 2.
Microsoft should really look into this seriously.
Chris
Microsoft has to take a look at this. It is my belief each area of/within the "Microsoft Outlook" robo email is malicious. Suggest you not click any link as it might spread a computer virus.
I have the same as Coffeecup, cannot delete as normal, have tried binning it using the icon on the email heading, but it does not show in deleted items folder, but the minute I open my emails window it comes in again, my Antivirus does not remove it, probably because it thinks it is Microsoft and it is alright, cannot forward it to report it or move it to junk, it is parading as from Microsoft, the email says upgrade your Microsoft account, the Ad wants to charge $6.99 a month for upgrade, but there is nowhere in this email or ad to delete, my toolbar does not show its icons for delete or move or junk, nothing, yet does for my other e-mails. It is disrupting my internet access interrupting it, Even if I chose to clean my PC and have to reload all my stuff I do not think this will stop it coming in again