New outlook not showing total email count in each folder on windows application

Anonymous
2023-04-19T13:08:25+00:00

I switched to the new outlook and it is no longer showing the total number of emails in each folder.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-02-20T12:33:53+00:00

    Not disagreeing with what you are stating. However, having the functionality of seeing total number of emails in a folder doesn't really apply to folders 10 years old for those of us that use that functionality for workforce. It applies to working folders of today. I do not keep emails in my inbox. For personal and professional I have a folder called IMMEDIATE. that is a folder that I know I need to look at all of the emails in and either reply or do something. I want to see the total of the emails in that folder to know if there is still something that need to be done, not just ones that haven't been marked as read. Following that is an ASAP. Not as important as the IMMEDIATE but also emails that I need to review and do something with. Once again want to see the total in that folder not just the number of unread. All other emails have been filed in there respective folders and to you point don't care at all how many are in those. So it comes down to having working folders and knowing how many total are in those folders that you need to process ("how many are in the folder left that I need to process?"). Having that view capability without having to go into the folder itself.

    I recieve hundreds of emails daily both personally and professionally. Having that quick view capability of knowing how many emails I still need to process is instrumental. Not having it completely upsets that workflow, as I now have to click on all of the respective folders to see if they have emails that need processing manually. And still can't see how many are in there.

    Different people use different methodologies for there workflow. For those of us that use that quick view capability to see how many total emails are in a folder, removing this feature is terrible.

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  2. Anonymous
    2024-02-21T13:32:19+00:00

    I have not read all the posts but in addition to this I just found that simply hovering the cursor over the folder also gives the total emails and number unread. Not ideal like when I could just see it in the status bar but a path forward. Why don't they test these things?

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  3. Anonymous
    2024-02-21T13:42:07+00:00

    Thank You!!!!!

    Not perfect but helps!!!!

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  4. Anonymous
    2024-02-21T16:04:58+00:00

    Yes, I have folders set up on priority and work people are waiting on me for vs work I am waiting on others for. The numbers really help me prioritize my focus each day. I reverted back to old Outlook and gather I will stay there until this is added back or I am forced into New Outlook. :(

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  5. Anonymous
    2024-03-18T18:37:07+00:00

    I also have this problem in the new Outlook 2023. A temporary workaround that I use is to 1) Highlight one email (anyone) in the email folder (the Inbox for instance), and 2) press Ctrl+A to select all emails in that folder, and 3) hold down the Ctrl key and deselect one of the selected emails (anyone). Then Outlook shows the number of emails MINUS ONE in that email folder. So if there are 54 emails in my Inbox, Outlook would say "53 items selected".

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    Hey thanks for the suggestion. I'll definitely be using this workaround. It really helps!

    Though even with this workaround, it's a pretty terrible way of working... having to go through multiple steps is far from ideal. It was so much better in the old Outlook, when you can see, *at a glance* the total number of items.

    I'm still somewhat shocked that a feature we've been using for decades is just suddenly no longer an option.

    I still really, really hope this will be fixed.

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