New outlook not showing total email count in each folder on windows application

Anonymous
2023-04-19T13:08:25+00:00

I switched to the new outlook and it is no longer showing the total number of emails in each folder.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-08T20:30:55+00:00

    This is a quick workaround: SELECT ALL (CTRL+A) in your inbox and "Mark as Unread". It will display the full count as it checks "Are you sure you want to mark (#) emails as unread?", and it will also show the count to the left side by the folders.

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  2. Anonymous
    2024-01-10T14:21:28+00:00

    I actually just noticed by hovering over your folder, there is a popup of total messages as well as an unread count. so this is the simplest wat rather than selecting all etc. i will try it for a few days to see if i can get used to it!

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  3. Anonymous
    2024-01-13T14:40:16+00:00

    I agree with the previous comments. Has this issue been resolved?

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  4. Anonymous
    2024-01-18T08:10:40+00:00

    A really helpful feature that is no longer available, I have switched back to the old Outlook and hope that the feedback is used by Microsoft to reinstate the feature soon

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  5. Anonymous
    2024-01-18T17:42:20+00:00

    It seems to me:

    • We can all understand the reasoning behind removing the properties feature.
    • We can understand that product owner felt like "they don't need to see total messages. Unread will suffice"
    • Microsoft support folks DO read this forum and reply to requests

    What doesn't make sense:

    • Why someone is not empowered to post an official response from Microsoft: "we got rid of your ability to see total items in a folder. sorry if this causes you disappointment. Here's a workaround: Hover over the folder and you'll see total items"

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