New outlook not showing total email count in each folder on windows application

Anonymous
2023-04-19T13:08:25+00:00

I switched to the new outlook and it is no longer showing the total number of emails in each folder.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

160 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Gérard Oomens 131.3K Reputation points Volunteer Moderator
    2023-04-25T17:06:03+00:00

    You could provide feedback:

    Starting to support third-party accounts in New Outlook for Windows Preview (office.com)

    .....

    Feedback  

    We look forward to continuing to build Outlook for Windows using the valuable input we receive from you. 

    If you have any feedback or additional suggestions for improvements, please click Help > Feedback  to let us know. Actionable feedback is the most useful – tell us what you’re trying to do, and if anything fails to meet your hopes and expectations. 

    ......

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-04-25T16:59:00+00:00

    Two issues: 1) there is no status bar in the "New" Outlook. 2) And there is no properties dropdown when right-clicking on folders.

    The inability to see total items in the current folder is a deal-killer, makes it impossible to perform regular clean-up and maintenance as I've been doing for decades. Please tell me this will be fixed!

    Was this answer helpful?

    300+ people found this answer helpful.
    0 comments
  3. Anonymous
    2023-04-25T14:55:53+00:00

    I am also seeing this issue. My email updated last week and I no longer can see the total emails.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  4. Anonymous
    2023-04-23T12:32:40+00:00

    Hi. I am having this issue as well.

    The number continues to show the number of unread emails instead of the total amount of emails in my inbox. I have tried both with outlook.com and the app on my Windows computer. I have right-clicked and do not see a properties option. To my knowledge, I am using the most up-to-date version of Outlook.

    Was this answer helpful?

    50+ people found this answer helpful.
    0 comments
  5. Anonymous
    2023-04-19T14:13:01+00:00

    Dear Kelly Gant,

    Thanks for posting the question here. Please kindly provide the following info for better understanding.

    1.Could you please help confirm if the status shows in outlook in the right down corner is all folders are up to date? If not, could you please click on the send/receive>update folder to see if it will update?

    2.What’s outlook version you are using? (remember to remove the personal info, choose File from the top left corner, and then click either Account or Help on the left nav bar )

    1. Please also refer to the link to see if it will let the number show or not. https://support.microsoft.com/en-us/office/display-the-total-number-of-messages-in-a-folder-1f47664e-2468-4f0e-8515-4e0596f9553a

    Look forward to your reply.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments