New outlook not showing total email count in each folder on windows application

Anonymous
2023-04-19T13:08:25+00:00

I switched to the new outlook and it is no longer showing the total number of emails in each folder.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-06-02T03:33:41+00:00

    Just googled expecting a simple answer to this very question - just want to have folders and subfolders numbered so I can see when, as a result of one of my rules, I have received an email without having to have multiple folders open!

    Bizarre that, according to this thread, there is no way and people have been asking Microsoft about this issue since mid 2023!

    Is it so hard to add this function?

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  2. Anonymous
    2025-05-01T07:50:46+00:00

    I thought about switching to the New Outlook for a second because of a feature that doesn't exist in the Old Outlook, but does in Mobile: Declining an event still shows up in the Calendar as a Declined Event if you decline on Mobile, but not on Old Outlook. Apparently, it also works this way in New Outlook.

    So I opened up New Outlook (which I previously dismissed for lacking features I can't remember which) and tried to replicate my Favorites setup and immediately ran into this issue that I couldn't figure out how to find Properties for the option to show the number of emails in a (search) folder...

    Pretty annoying that new features are being added to the New Outlook but the older features aren't even there, am I supposed to use both New & Old to access all the features...? Seems like it's been 2 years and New Outlook still hasn't caught up to the Old one's basic features...

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  3. Anonymous
    2025-04-11T16:06:27+00:00

    Sorry didn't know I was scolding anyone? Yes the two related issues have been co-mingled in this discussion, was probably my fault years ago. Previously I did make a separate discussion specifically for the root level inbox count for the email account, but all the discussion has continued here discussing that issue along with email counts for each folder within an email account.

    https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-new-vs-outlook-classic-no-longer-shows/ac869732-dfa5-4994-82e0-3c7bd09fa727

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  4. Anonymous
    2025-04-11T09:56:26+00:00

    For sure I see what you mean in that from a user side they are quite similar issues but it may well be that the underlying fix are completely separate pieces of work for the developers / coders. The accounts, in my set up anyway, are not showing any numbers where as the folders show the number of unread messages so while the complaint is similar it may be the case the solution is vastly different. It also may not be of course, I'm certainly not a software developer myself!

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  5. Anonymous
    2025-04-11T09:29:42+00:00

    Totally fair.
    My point is simply that showing amount of emails in a folder for each folder, is pretty much the same as showing it on top level. Although. I have never seen a "top level" per account count of all e-mails in every subfolder. Only for each folder. So. It's the one and same issue.

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