Using Classic Outlook on Windows for personal email, calendar, and contact management
Rory, I think we are on the same page. Yes, you really do need to open up the root folder to see all the buckets and unread mail counts.
First, that they took away the unread mail count for the main INBOX at the root folder level is a real pain. Especially for someone who may have 2-100 different email accounts they need to check. The mail program was always great at giving this overview as to if possibly critical messages were received.
Second, feature is the ability to sort the file folders list at the root level. Instead of locking in the sort by creation of the account in the Mail program.
Both of these seem to be widely mentioned in forums/groups from what I noticed, but doesn't seem like Microsoft really cares about correcting?