New outlook not showing total email count in each folder on windows application

Ohhh, Gotcha. That explains a lot.

Talking about opening the Outlook Mail app when you have more than 1 email account, it no longer shows the # of unread messages for each account at the root level like it used to, without having to open up each email account root level folder individually. Your picture is looking at folders within a single email account, yes that does show the # of unread messages in each folder.

The web app and the windows app are different code bases.

I don't know why people are seeing different things. I use outlook.live.com for my mail. Here is an edited image of what I see when I access my mail. When I hover over the count, I can see the total number of mail I have in my inbox. I can do the same with my other folders. It didn't used to be that way for me.

I completely agree. My comment was sarcastic. I tried replying to the Microsoft guy but he doesn't seem to read this thread.