New outlook not showing total email count in each folder on windows application

Anonymous
2023-04-19T13:08:25+00:00

I switched to the new outlook and it is no longer showing the total number of emails in each folder.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-05-09T20:05:19+00:00

    I've only been using this "New" Outlook version for about a week and I'm having the same challenges as many of the users in the form.

    Yes, you can click on the Inbox and find out the total number of emails but as I'm managing a shared mailbox this doesn't work as I need to see the total emails by the category they have been assigned (each of the users in the mailbox categorizes the email to their name/colour code).

    Even when you filter on the cateogry there is no total to say this is how much is in this users mailbox.

    This is critical for the success of the team as it allows me to review what the user has outstanding.

    Why do they change something when it was working well?

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  2. Anonymous
    2024-03-18T18:37:07+00:00

    I also have this problem in the new Outlook 2023. A temporary workaround that I use is to 1) Highlight one email (anyone) in the email folder (the Inbox for instance), and 2) press Ctrl+A to select all emails in that folder, and 3) hold down the Ctrl key and deselect one of the selected emails (anyone). Then Outlook shows the number of emails MINUS ONE in that email folder. So if there are 54 emails in my Inbox, Outlook would say "53 items selected".

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    Hey thanks for the suggestion. I'll definitely be using this workaround. It really helps!

    Though even with this workaround, it's a pretty terrible way of working... having to go through multiple steps is far from ideal. It was so much better in the old Outlook, when you can see, *at a glance* the total number of items.

    I'm still somewhat shocked that a feature we've been using for decades is just suddenly no longer an option.

    I still really, really hope this will be fixed.

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  3. Anonymous
    2024-01-24T14:19:58+00:00

    Thank you!

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  4. Anonymous
    2024-01-08T10:06:58+00:00

    Good day,

    I also would like to be able to have an option to show the total number of mails in a folder.
    I see I can hover over it, but this is not ideal if you have a few folders you want to compare to.
    This helps me to see the outstanding work to be done for that specific folder.

    Also would have liked the bottom status bar to be available again.

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  5. Anonymous
    2024-01-04T17:26:21+00:00

    thank you Carmen SSS, much appreciate the quick fix for the lack of the feature.

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