Using Classic Outlook on Windows for personal email, calendar, and contact management
I've only been using this "New" Outlook version for about a week and I'm having the same challenges as many of the users in the form.
Yes, you can click on the Inbox and find out the total number of emails but as I'm managing a shared mailbox this doesn't work as I need to see the total emails by the category they have been assigned (each of the users in the mailbox categorizes the email to their name/colour code).
Even when you filter on the cateogry there is no total to say this is how much is in this users mailbox.
This is critical for the success of the team as it allows me to review what the user has outstanding.
Why do they change something when it was working well?