Sync calendar option keeps getting turned off

Anonymous
2023-04-05T17:44:39+00:00

I noticed that all my calendars were gone in the Android calendar app and found the reason is, for some reason, the option to sync calendars for my outlook.com account has been turned off in the Outlook app. I turn it back on and within minutes my calendars are populated again, but then hours later it gets turned off again. This started happening in the past few weeks.

Anyone else having this problem?

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2023-04-11T11:10:57+00:00

    I'm currently stable on Outlook v 4.2312.3. One UI is v 5.0. Android v 13.

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  2. Anonymous
    2023-04-11T15:31:07+00:00

    Microsoft's suggestions are simply cookie cutter canned responses. If the sync never worked then maybe resetting the account, adding, removing, clearing cache or reinstalling may solve it. But in this case, it works fine for a while, then randomly stops. It's clearly a bug introduced in a recent version. We'll just have to live with it until they fix it.

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  3. Anonymous
    2023-04-11T18:11:39+00:00

    I like the alliteration...and you may be right. A bit like 'engineers reset'...switch off/on. My calendar went AWOL again today but I haven't attempted their fix. I'm inclined to think it's a hard fault/bug too. Will try properly when I'm home in a few days. PK.

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  4. Anonymous
    2023-04-12T01:45:57+00:00

    Having the same issue. Outlook for Android keeps deactivating the calendar sync feature to Android calendar app.

    I activate it and a few hours later it will automatically turn off.

    Outlook for Android version 4.2311.1 on

    Pixel 7 Pro Android 13, April 5 Patch, Google Play system March 1.

    Interestingly I have the same Outlook version on my Samsung Tab S8+ (Android 13) and I'm NOT experiencing the same issue.

    I've uninstalled/reinstalled, reset account, delete account, added back. Still same issue.

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  5. Anonymous
    2023-04-12T02:19:19+00:00

    My wife's phone is OK, but suffered 1st. There is a new version which I'm on but still clears daily!

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