Outlook keeps opening multiple windows on macbook (macOS Monterey ver 12.4)

Anonymous
2022-06-11T15:45:25+00:00

when I run outlook on my macbook air, it opens up multiple windows (up to 50) automatically. this in return freezes up my application.

i've tried to create a new account and reinstall outlook where it will run as expected for a few months and then it restarts to open up multiple windows.

this has been ongoing from running BigSur and now on Monterey.

Outlook | MacOS | Legacy Outlook for Mac | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

60 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-04-02T09:07:03+00:00

    Dear Martin Turpin,

    How is your problem going? If there is any update, please feel free to let me know.

    Sincerely,

    Katherine

    Katherine I have same problem with Montery 12.6.4 new Outlook.

    I had it on Catalina to the point I could no longer use Outlook on an older machine,

    On this 2015 MBP it just started agin and I have 37 screens open.

    Your ‘OutlookResetPreferences’ part of Outlook for Mac support tools. - Outlook | Microsoft Docs.leads now to a 404 error.

    Previously I had made 4 or 5 new ID which was a nuisance because I lost all my rules on old Outlook.

    Can I send you a screen shot showing the screens, and the OS and MS about windows.

    Chris

    ******@icloud.com

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-03-25T17:23:12+00:00

    Hi there, no solution from M/Soft yet but I have found that in my case the window which was opening many many times was one of my Folders in Outlook, in my case it was a "Template Reply" folder which i used to store my email replies that I use often. So I created another folder and moved these reply emails to this new folder then deleted the Template Replies folder. This seems to have fixed the issue....for now at least anyway.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-03-24T07:22:29+00:00

    Hi there

    I have the same issue - multiple windows are opening in Outlook. Any news about a solution?

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-03-20T13:19:02+00:00

    Hi,

    I have the same problem. It has been better lately but now with latest SW it got worse again.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Anonymous
    2023-03-15T18:50:48+00:00

    I know right, it appears that many people are having this issue and many of them have tried what M/Soft recommends but it hasn't worked. In our country you can't talk to anyone at M/Sof any more, you have to go to their on-line help which just gives you the same solutions as everyone else has already tried. Its like being stuck in the twilight zone. Perhaps M/Soft don't want Mac users to use their Outlook product anymore or maybe Apple is glitching it so that we all have to use Mail instead of Outlook. Well for now Apple has won because Outlook is now totally unusable on my Mac and I have no option but to use Mail which is unfortunately a far lesser product.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments