Outlook Calendar shortcut widget stopped working on Android 13 phone

Anonymous
2023-06-11T20:06:35+00:00

The Outlook calendar shortcut widget on my cell phone stopped working suddenly. I used it frequently. I removed it from my home screen and then tried to reinstall it by moving it from the list of available Outlook widgets back to the home screen. (press, hold, and drag the icon) When I do that, I get a message with the Microsoft logo that the "Shortcut isn't available." I have a Pixel 6a running up to date Android 13. I uninstalled and reinstalled Outlook. Didn't help. I verified all app updates have been installed and cleared the cache for the Microsoft apps. Turned off the phone, let it sit, and restarted. I am also using Microsoft Launcher, but the shortcut doesn't work with Pixel Launcher either. It was fine until a couple of days ago. Then it stopped. It's the Outlook Calendar Shortcut, not the Calendar Widget. The Calendar Widget works fine if I try that. Any suggestions?

I know I can access my calendar with a swipe of Microsoft Launcher, but I find it handy to keep the shortcut on my home screen too.

Outlook | Outlook for mobile | Outlook for Android | For business

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Anonymous
2023-07-19T06:23:46+00:00

Thanks for the update, hwa222.

Glad to know that everything is working now. We appreciate your efforts and that of other community members who commented in this thread in finding a solution to this issue. At Microsoft, we greatly value our customers' initiative and resourcefulness.

To help other customers searching for help on related issues, please feel free to mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).

If you need help with other Microsoft products in the future, feel free to start a new thread here in the community. It's always our goal to help you get the most out of said products. Refer to the link and photo below on how to create a new thread.

https://answers.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us%2F

Thanks again for choosing Microsoft! We’re here when you need us.

Respectfully,

Glenn

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Anonymous
2023-07-18T11:37:51+00:00

Issue resolved since latest Outlook app update.

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  1. Anonymous
    2023-06-21T11:07:45+00:00

    I am using Android 13

    Outlook version 4.2322.3

    OneNote 16.0.16327.20316

    I have the same problem

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  2. Anonymous
    2023-06-21T11:06:42+00:00

    Android 13 update T1RAS33.55-15-10-1 Motorola Edge 20 Pro

    Outlook:- Version 4.2322.3

    OneNote verson? V 16.0.16327.20316

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  3. Anonymous
    2023-06-21T10:36:05+00:00

    Good day, hwa222.

    The team I'm working with on this issue of yours would like to know some key information on this issue of yours:

    1. What version of Android are you running? Please use the "See which Android version you have" steps from the guide below.

    https://support.google.com/android/answer/7680439?hl=en

    1. What version of Outlook are you using in the Android device? To do this, (A) Go to device settings. (B) Tap “Apps” or “Application manager.” (C) You will get a list showing all the apps installed on your device. Tap the OneNote app and you will be taken to the App Info page. When you are on the App Info page, look below the name of the app, you will find the version number written there.

    We wait your response.

    Respectfully,

    Glenn

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