Outlook Calendar shortcut widget stopped working on Android 13 phone

Anonymous
2023-06-11T20:06:35+00:00

The Outlook calendar shortcut widget on my cell phone stopped working suddenly. I used it frequently. I removed it from my home screen and then tried to reinstall it by moving it from the list of available Outlook widgets back to the home screen. (press, hold, and drag the icon) When I do that, I get a message with the Microsoft logo that the "Shortcut isn't available." I have a Pixel 6a running up to date Android 13. I uninstalled and reinstalled Outlook. Didn't help. I verified all app updates have been installed and cleared the cache for the Microsoft apps. Turned off the phone, let it sit, and restarted. I am also using Microsoft Launcher, but the shortcut doesn't work with Pixel Launcher either. It was fine until a couple of days ago. Then it stopped. It's the Outlook Calendar Shortcut, not the Calendar Widget. The Calendar Widget works fine if I try that. Any suggestions?

I know I can access my calendar with a swipe of Microsoft Launcher, but I find it handy to keep the shortcut on my home screen too.

Outlook | Outlook for mobile | Outlook for Android | For business

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Anonymous
2023-07-19T06:23:46+00:00

Thanks for the update, hwa222.

Glad to know that everything is working now. We appreciate your efforts and that of other community members who commented in this thread in finding a solution to this issue. At Microsoft, we greatly value our customers' initiative and resourcefulness.

To help other customers searching for help on related issues, please feel free to mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).

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Respectfully,

Glenn

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Anonymous
2023-07-18T11:37:51+00:00

Issue resolved since latest Outlook app update.

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  1. Anonymous
    2023-06-29T14:53:19+00:00

    Correct. As mentioned, this was a work around and really benefits those that use either Calendar or Mail more often than the other.

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  2. Anonymous
    2023-06-29T14:45:38+00:00

    I don't think that really addresses the issue with the shortcut. The Outlook shortcut previously opened mail for me and the Calendar shortcut directly opened Calendar. I want the Outlook shortcut to continue to open email.

    In any case, the workaround posted earlier is doing what I want until the shortcut is fixed.

    Thanks for the suggestion though.

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  3. Anonymous
    2023-06-29T14:35:10+00:00

    Not familiar with Nova Launcher. What I provided was essentially a work around by changing the default tab that opens when the Outlook app is launched

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