What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?

Anonymous

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

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121 answers

Anonymous

2022-06-29T08:48:37+00:00

Same issue for me too, using Google Chrome Web Browser. Really need these arrows back!
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Anonymous

2022-06-29T09:38:21+00:00

Same issue what happen, please help to solve asap
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Anonymous

2022-06-29T13:03:11+00:00

Dear Eric

Good day and thank you for posting in Microsoft Community.

Per your description the image you shared I see you're using Outlook on the web, please let me know what browser you're accessing Outlook from? This seems to have appeared after the update as I have noticed other customers experiencing the same, please allow me to consult further regarding this.

In the meantime to check for possible keyboard shortcuts please navigate to settings> view all Outlook settings> general> accessibility, then click on the highlighted area in the image below to view the shortcuts to move forward and backwards when reading mail.

Your cooperation and understanding is highly appreciated.

Sincerely,

Momo Kamboni | Microsoft Community Moderator

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Same issue, outlook email very aggravating. Please put arrows back
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Anonymous

2022-06-29T13:51:21+00:00

What happened to Next Item/Previous Item arrows in Outlook?

MAC / PC and all browsers are affected.

Some random update/change removed the NEXT / PREVIOUS arrows.

Outlook web interface.

Microsoft needs to update the outlook.com interface.

No shortcut can replace this ease of function.

This thread will grow larger if people type in the correct search topic.
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Anonymous

2022-06-29T13:52:14+00:00

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

= = = =

Hi,

I am experiencing the same issue. Please restore those arrows!

Thanks!
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