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My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.
Thanks for any help with this!
--Eric
= = = =
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Wondering if this is a feature, not a bug, I looked for release notes. I found this: https://docs.microsoft.com/en-us/officeupdates/current-channel#outlook
Not sure if that includes Outlook "on the web", though. No mention of removing the next and previous item buttons.
It appears simple testing requires a team dedicated to their profession. They test the updates, but they don't test everything. In addition, although this issue has existed for more than 10 days, it hasn't gained enough public attention to cause any harm to their careers.
For that reason, they don't need to worry about any negative consequences. Eventually, this issue will be resolved; however, it would be resolved much more quickly if the issue were publicly exposed on a widespread basis.
That's just how the IT world works.
I hope this information helps.
I thought I was going cray cray. We need these arrows back ASAP!
Microsoft as always **** us!
Remember skype or Windows 8?
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