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My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.
Thanks for any help with this!
--Eric
= = = =
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am now using "CTRL+. (period)" and "CTRL+, (comma) " to move to next and go back to previous (default keyboard shortcuts).
I have the same problem. I'm using Edge.
Same problem
Not all users though. It's random
Using Chrome or Edge, both on latest version.
South America servers
Some users are going nuts! Fix ASAP!
I have the same problem. Sounds like a little more QA is needed. And a bug fix.
Thanks!
I have the same issue with the previous/next arrow's disappearing with Firefox. I too, am using Outlook on the web.