What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?

Anonymous
2022-06-17T17:09:42+00:00

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

= = = =

Outlook | MacOS | Legacy Outlook for Mac | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

121 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-06-28T12:23:10+00:00

    The shortcuts do not seem to work on the free version of outlook.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-06-28T12:11:24+00:00

    Same problem when will you put back the Arrow in hotmail?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-06-28T10:51:55+00:00

    I'm having the same issue on Outlook web on Windows 10. It started happening on or about June 17, 2022.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-06-28T10:38:49+00:00

    Same on the free version of outlook.live.com, this important feature has disappeared, I am very upset about this change, what is going through the heads of these developers?
    A few weeks ago it was the quick delete icon that was moved to the far right of the screen, what's going on with Outlook?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2022-06-28T10:34:44+00:00

    Ctrl. is the shortcut that moves to the next email.

    Was this answer helpful?

    0 comments