What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?

Anonymous
2022-06-17T17:09:42+00:00

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

= = = =

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-06-29T20:59:36+00:00

    Shortcuts do not work on the free version of outlook

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  2. Anonymous
    2022-06-29T17:07:43+00:00

    Hi,

    I am experiencing the same issue. Please restore those arrows!

    Thanks!

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  3. Anonymous
    2022-06-29T15:36:38+00:00

    I am also having the same struggle with my chrome browser.

    Thanks for the eventual follow up!

    AG

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  4. Anonymous
    2022-06-29T13:52:14+00:00

    My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

    Thanks for any help with this!

    --Eric

    = = = =

    Image

    Hi,

    I am experiencing the same issue. Please restore those arrows!

    Thanks!

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  5. Anonymous
    2022-06-29T13:51:21+00:00

    What happened to Next Item/Previous Item arrows in Outlook?

    MAC / PC and all browsers are affected.

    Some random update/change removed the NEXT / PREVIOUS arrows.

    Outlook web interface.

    Microsoft needs to update the outlook.com interface.

    No shortcut can replace this ease of function.

    This thread will grow larger if people type in the correct search topic.

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