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PLEASE!!! Only answer this if you have completely UNDERSTOOD my question. I've seen countless threads here where people are asking the same question, but the reply they get is NOT the answer to their question.
Pay Attention!!
Microsoft 365 - Outlook (desktop or web) (NOTE: Not regular Outlook (which was wonderful and powerful), but the %^%$## product from M...365 which looks like it was written for little kids writing to their BFFs or for grandmas).
Mark an item as read ONLY AFTER YOU OPEN IT. Not previewed, but opened. Not replied to, but opened!
Do NOT try to tell me how to keep it from marking it read when I view it in the reading pane, or move selection, or after 5 seconds. I DON"T NEED THAT! Pay Attention!
I need a button (in microsoft 365 outlook) that says to mark as read when item is opened just like I had in the original program (that my office has forced me to get rid of in favor of this mess).
BTW - I tried to post a screenshot (as suggested above) but it doesn't work (surprise!!)
moved from: Outlook / Outlook.com / Settings
Configuring preferences and options in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I too am looking for the same answer. I am using Outlook, but I have the option to try out the "New Outlook". The "New Outlook" is also missing the mark as opened after double clicking the email as the OP asked about. When will this be fixed?
There is no File menu. It would be nice if Microsoft actually rolled this product out with the features your support staff seem to think it has.
What a complete piece of garbage this new Outlook is!
Still looking for a solution to this....
I would like to know how to do this too. I don't want it to be marked by just previewing it. Need to only mark it after double click or something that means you are acknowledging reading it.
Do think anyone has an answer to this? I am getting extremely frustrated with software making changes constantly and then not responding to the problems they have created to this issues that arise one they change things.