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PLEASE!!! Only answer this if you have completely UNDERSTOOD my question. I've seen countless threads here where people are asking the same question, but the reply they get is NOT the answer to their question.
Pay Attention!!
Microsoft 365 - Outlook (desktop or web) (NOTE: Not regular Outlook (which was wonderful and powerful), but the %^%$## product from M...365 which looks like it was written for little kids writing to their BFFs or for grandmas).
Mark an item as read ONLY AFTER YOU OPEN IT. Not previewed, but opened. Not replied to, but opened!
Do NOT try to tell me how to keep it from marking it read when I view it in the reading pane, or move selection, or after 5 seconds. I DON"T NEED THAT! Pay Attention!
I need a button (in microsoft 365 outlook) that says to mark as read when item is opened just like I had in the original program (that my office has forced me to get rid of in favor of this mess).
BTW - I tried to post a screenshot (as suggested above) but it doesn't work (surprise!!)
moved from: Outlook / Outlook.com / Settings
Configuring preferences and options in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's not a solution. As soon as you click off the original unread e-mail to a different one, the original will show as read, even though it has not been double-clicked or opened.
Does anyone from MS actually read any of these posts? I don't understand why something so simple and fundamental is being overlooked....
Helloooooo...................................Microsoft..........................................anybody out there?
I have just started using this new Outlook today as prompted by the company I work for. I have very quickly come across the very same problem and question, which may seem simple to you but is actually quite a fundamental requirement for us users. I can't believe this was raised over a year ago and still there is no solution, and even worse there is no response from Microsoft. As soon as the initial MS person realised it was a business related question (it's not), they palmed it off to a different department and there has been no engagement since. Incredible!
What helped me was in the reading pane options unticking both - Mark item as read when viewed.. and Mark item as read when selection changes. If you leave these both unticked, double clicking on the message will mark it read.
Nope! Try again. That does not work on the new outlook only works on the old version!