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PLEASE!!! Only answer this if you have completely UNDERSTOOD my question. I've seen countless threads here where people are asking the same question, but the reply they get is NOT the answer to their question.
Pay Attention!!
Microsoft 365 - Outlook (desktop or web) (NOTE: Not regular Outlook (which was wonderful and powerful), but the %^%$## product from M...365 which looks like it was written for little kids writing to their BFFs or for grandmas).
Mark an item as read ONLY AFTER YOU OPEN IT. Not previewed, but opened. Not replied to, but opened!
Do NOT try to tell me how to keep it from marking it read when I view it in the reading pane, or move selection, or after 5 seconds. I DON"T NEED THAT! Pay Attention!
I need a button (in microsoft 365 outlook) that says to mark as read when item is opened just like I had in the original program (that my office has forced me to get rid of in favor of this mess).
BTW - I tried to post a screenshot (as suggested above) but it doesn't work (surprise!!)
moved from: Outlook / Outlook.com / Settings
Configuring preferences and options in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Is this still open even after a year? Just changed to New Outlook and faced exactly this issue - Don't understand why this is a big change to implement.
I also want an item to be set to "READ" after I've opened it "Double Click on it".
I sense microsoft just does not understand this plight. I am suffering with it as well. We cannot be the only people out there who scan emails with reading pane and keep the ones unread that we actually have to do something with... later... I'm missing stuff or I have a bunch of emails unread that i've read, arg. with all the niggly functionality MS puts in everything to make it over the top and confusing, why take away a very logical and helpful too. Maybe we need to send them specific user stories ba ha ha
Correct -- that is the issue that I was complaining about. There is no way to make that happen in the New Outlook.
Nope! Try again. That does not work on the new outlook only works on the old version!
What helped me was in the reading pane options unticking both - Mark item as read when viewed.. and Mark item as read when selection changes. If you leave these both unticked, double clicking on the message will mark it read.