PLEASE!!! Only answer this if you have completely UNDERSTOOD my question. I've seen countless threads here where people are asking the same question, but the reply they get is NOT the answer to their question. Pay Attention!! Microsoft 365 - Outlook (desktop or web) (NOTE: Not regular Outlook (which was wonderful and powerful), but the %^%$## product from M...365 which looks like it was written for little kids writing to their BFFs or for grandmas). Mark an item as read ONLY AFTER YOU OPEN IT. Not previewed, but opened. Not replied to, but opened! Do NOT try to tell me how to keep it from marking it read when I view it in the reading pane, or move selection, or after 5 seconds. I DON"T NEED THAT! Pay Attention! I need a button (in microsoft 365 outlook) that says to mark as read when item is opened just like I had in the original program (that my office has forced me to get rid of in favor of this mess). BTW - I tried to post a screenshot (as suggested above) but it doesn't work (surprise!!) <a href="https://filestore.community.support.microsoft.com/api/images/ext?url=https%3A%2F%2Fanswers-afd.microsoft.com%2Fstatic%2Fimages%2Fimage-not-found.jpg&fud_access=wJJIheezUklbAN2ppeDns8cDNpYs3nCYjgitr%2BfFBh2dqlqMuW7np3F6Utp%2FKMltnRRYFtVjOMO5tpbpW9UyRAwvLeec5emAPixgq9ta07Dgnp2aq5eJbnfd%2FU3qhn54S8%2BofCvo5G01vXplC4CLtfHWobjZUXK96HHRVB5nhfBbkFgAJI4BQ2O17XICY2sicImdX0OA87T%2FiS56r14ZtpubSUwLjUnCOKFwkvIKFDjIVPCSDlyUL2evSN7IdziTnKt%2BsZI4JbxMOCkJzlAbhD7U7B4KDD6OF1eF6%2Btbc22UMysuFnycZ49Vf5Ah%2Bn3oIyrKVkU2Y7iYap8%2BCLDfXcvsIgWYyeSomaaF1xA7Jru2ENaiOS%2FPOgB9zQpZFWe5XhllLcbkr3o1kaMXf%2FI0dRjI1uRW8c%2FNSEzRQQ2zibg%3D" title="filestore.community.support.microsoft.com" rel="ugc nofollow"><img src="https://filestore.community.support.microsoft.com/api/images/ext?url=https%3A%2F%2Fanswers-afd.microsoft.com%2Fstatic%2Fimages%2Fimage-not-found.jpg&fud_access=wJJIheezUklbAN2ppeDns8cDNpYs3nCYjgitr%2BfFBh2dqlqMuW7np3F6Utp%2FKMltnRRYFtVjOMO5tpbpW9UyRAwvLeec5emAPixgq9ta07Dgnp2aq5eJbnfd%2FU3qhn54S8%2BofCvo5G01vXplC4CLtfHWobjZUXK96HHRVB5nhfBbkFgAJI4BQ2O17XICY2sicImdX0OA87T%2FiS56r14ZtpubSUwLjUnCOKFwkvIKFDjIVPCSDlyUL2evSN7IdziTnKt%2BsZI4JbxMOCkJzlAbhD7U7B4KDD6OF1eF6%2Btbc22UMysuFnycZ49Vf5Ah%2Bn3oIyrKVkU2Y7iYap8%2BCLDfXcvsIgWYyeSomaaF1xA7Jru2ENaiOS%2FPOgB9zQpZFWe5XhllLcbkr3o1kaMXf%2FI0dRjI1uRW8c%2FNSEzRQQ2zibg%3D" alt="" /> moved from: Outlook / Outlook.com / Settings

I also am having this difficulty. Bring back the way old Outlook worked.

Agreed that it seems to be more like the web version but it is not being presented that way and is definitely not web based. I try once a month to see if they have fixed the issue. I always switch back and always report the same issue which is the only one stopping me from using it. It is a major issue and I certainly hope they don't roll it out without fixing this major lack of functionality that has existed as long as the preview pane has existed.

I was able to get around the problem. The issue was that when I got my new Windows 11 laptop, there were 2 versions of outlook and I didn't realize that because why would there be 2 versions installed at the same time? See this image: https://www.screencast.com/t/crNWfDGgKv The "new" version seems to just be a local version of the web-based app. That one works in a weird way and you have to manually mark each email as read. I started using that one thinking it was the replacement for outlook and that I could not use the old version without going back to an older version of office. Even when I clicked the button to go back to the old version, every time I started outlook, it went to the new version. This is because my shortcut was to the new version. To make a long story short, I just changed the shortcut on my start menu to "outlook" not "outlook(new)", opened the outlook not marked as new from then on, set it up, and everything works fine. It is the new version that sucks or has some odd way of doing things that I don't understand. I hope this helps.

Outlook (365) - mark item as read only AFTER I OPEN the item.

Anonymous

PLEASE!!! Only answer this if you have completely UNDERSTOOD my question. I've seen countless threads here where people are asking the same question, but the reply they get is NOT the answer to their question.

Pay Attention!!

Microsoft 365 - Outlook (desktop or web) (NOTE: Not regular Outlook (which was wonderful and powerful), but the %^%$## product from M...365 which looks like it was written for little kids writing to their BFFs or for grandmas).

Mark an item as read ONLY AFTER YOU OPEN IT. Not previewed, but opened. Not replied to, but opened!

Do NOT try to tell me how to keep it from marking it read when I view it in the reading pane, or move selection, or after 5 seconds. I DON"T NEED THAT! Pay Attention!

I need a button (in microsoft 365 outlook) that says to mark as read when item is opened just like I had in the original program (that my office has forced me to get rid of in favor of this mess).

BTW - I tried to post a screenshot (as suggested above) but it doesn't work (surprise!!)

moved from: Outlook / Outlook.com / Settings

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Anonymous

2024-01-23T14:54:42+00:00

I also am having this difficulty. Bring back the way old Outlook worked.
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Anonymous

2024-01-16T16:39:00+00:00

Agreed that it seems to be more like the web version but it is not being presented that way and is definitely not web based. I try once a month to see if they have fixed the issue. I always switch back and always report the same issue which is the only one stopping me from using it. It is a major issue and I certainly hope they don't roll it out without fixing this major lack of functionality that has existed as long as the preview pane has existed.
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8 people found this answer helpful.

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Anonymous

2024-01-16T15:41:24+00:00

I was able to get around the problem. The issue was that when I got my new Windows 11 laptop, there were 2 versions of outlook and I didn't realize that because why would there be 2 versions installed at the same time?

See this image: https://www.screencast.com/t/crNWfDGgKv

The "new" version seems to just be a local version of the web-based app. That one works in a weird way and you have to manually mark each email as read. I started using that one thinking it was the replacement for outlook and that I could not use the old version without going back to an older version of office. Even when I clicked the button to go back to the old version, every time I started outlook, it went to the new version. This is because my shortcut was to the new version.

To make a long story short, I just changed the shortcut on my start menu to "outlook" not "outlook(new)", opened the outlook not marked as new from then on, set it up, and everything works fine. It is the new version that sucks or has some odd way of doing things that I don't understand.

I hope this helps.
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6 people found this answer helpful.

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