Where have the arrows gone on Outlook emails???

Anonymous
2022-06-22T17:17:44+00:00

When your in an email, there are usually up and down arrows top right on the page, allowing me to scroll to the next/previous email...

They aren't there today, is this a glitch or have Microsoft once again updated the look of Outlook and removed a REALLY useful feature???

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-12-08T01:22:48+00:00

    How to get support for Outlook.com

    If you can sign in & click help upper left

    1. Enter your question or issue in the Search Help box on the right, and then press Return.
    2. If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

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  2. Anonymous
    2022-12-08T00:40:24+00:00

    wrong i just was on the chat...

    here is how to do it

    upper right click help

    ask question in box how do i contact microsoft support

    next ask question how to get arrows back in outlook mail

    then at bottom click yes or no to chat with microsoft

    if you can do all that here is the link to chat with them..I just went thru it with guy i'll post his responses to me...summary they are beta testing upgrades…he took my put arrows back bunch people unhappy…to me the words previous or next do same as arrows are ok but slower you have to scroll the opened mail a bit to get the words instead of faster just clicking the arrow..

    here is link to support he gave me although i don't see outlook listed you may get through choosing another like windows

    https://support.microsoft.com/contactus

    his chat responces:

    I would like to inform you that this is the new and updated interface of Outlook.com webmail. This has been done to maximize the features and action of the Outlook webmail. It has also increased the performance of your mail server. Now, the delivery of your emails will be much faster than before. This has been done for the betterment of your mail server. 

    these changes are for testing phase and for temporary period of time. 
    I would request you to please check the bottom of the Outlook webmail interface. You will get the Send option

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  3. Anonymous
    2022-12-07T23:43:42+00:00

    I tried. There's no web chat (Microsoft don't have a web chat option) and the helpline is a premium-rate telephone number - yes, they actually want to make a profit from customers calling looking for help and advice. I did email them but they clearly could not be bothered to reply.

    Tbh, I think I might just change over to Gmail or Yahoo. I've had a Hotmail address for years but I don't think it will actually be that much of a rigmarole to change, so might just bite the bullet.

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  4. Anonymous
    2022-12-07T23:25:56+00:00

    The only way for the arrows to come back for you and everyone else is for everyone to contact Microsoft support...by their form or email…you'll have to find them and email complaining you want the arrows back..they'll do it if you complain…i did it last time complaining to the guy he finally put it back…contact their engineers...

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  5. Anonymous
    2022-12-07T20:05:26+00:00

    Where are the 'previous and next' buttons???

    Currently, I need to keep going back to my inbox and clicking on the next email after reading each email.

    I also didn't have the previous and next buttons (just the up and down arrows) -- until today, when it introduced me to the new ribbon.

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