Switch from 'new' Outlook (2023) to 'classic' outlook

Anonymous
2023-04-18T20:26:13+00:00

I need to go back to the Classic version because the 'new' Outlook lacks some features that I need for work.

This webpage https://support.microsoft.com/en-us/office/getting-started-with-the-new-outlook-for-windows-656bb8d9-5a60-49b2-a98b-ba7822bc7627 states "You can switch back whenever you want, just switch the toggle off in the new Outlook and it will automatically open the classic version."

There is no toggle. Is there any other way I can undo this update and go back to the previous version?

EDIT: Moved FROM Microsoft 365 Insider / Outlook / Windows TO Outlook / Outlook for Windows / For business.

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2023-04-19T15:15:49+00:00

Once flipped on, the toggle is irrelevant since the "old" version still exists. Just run it. You should still be able to find its shortcut in Start (and wherever else you might have had it before), but if not you will see outlook.exe in one of these places (may vary slightly depending on edition), so if necessary make a new shortcut:

C:\Program Files\Microsoft Office\root\Office16

or here:

C:\Program Files (x86)\Microsoft Office\root\Office16

The nice thing about the New Outlook is that it's not an either/or proposition (like New Teams is). You have both old and new. You can even run them concurrently.

But if running that actually runs New Outlook for you (some have reported that's the case), then either:

  1. Uninstall Outlook

or

  1. run Regedit.exe and go here (or the same with 15.0, if you don't have 16.0):

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences

And in that you will see UseNewOutlook

Set it to 0, which means that running old Outlook actually runs it.

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  1. Anonymous
    2023-05-04T23:37:36+00:00

    How do you do it on a MAC, the help is missing

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  2. Anonymous
    2023-05-09T19:51:38+00:00

    Not only is there no "file" option but when the upgrade was made, all of my local files are gone and I can't find any way to put them back.

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  3. Anonymous
    2023-05-09T21:21:16+00:00

    I tried it and I don't like the new way the email folders are displayed. The previous UI did not display the email folders titles with a folder icon. I like that better. If I wanted to view the folders with the icon I would choose Folders view on the sidebar. Now this option is removed and it looks like the Folders view the new view replacing the Email view from the previous version. I also cannot move the email folders to different locations and I cannot pin Notebook to the sidebar.

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  4. Anonymous
    2023-05-10T14:36:56+00:00

    I could not find the things you list above - my outlook is on my work PC and they may have limited it? But I did find a solution. While Inbox View did not offer a Change view option - I went to my send folder (or any other folder) and clicked on that - followed the Sort options, got a Sort by date, updated which columns I wanted - and it gave me the view I wanted for all folder - except inbox. I then was able to look around and got to the page that had the tile view that allowed me to sort - and I updated that (sort parms, columns to use) and I has got everything working in the current Outlook. It was not easy to find - but chasing down SORT options got me there. (it should not be so hard...)

    thanks

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