Switch from 'new' Outlook (2023) to 'classic' outlook

Anonymous
2023-04-18T20:26:13+00:00

I need to go back to the Classic version because the 'new' Outlook lacks some features that I need for work.

This webpage https://support.microsoft.com/en-us/office/getting-started-with-the-new-outlook-for-windows-656bb8d9-5a60-49b2-a98b-ba7822bc7627 states "You can switch back whenever you want, just switch the toggle off in the new Outlook and it will automatically open the classic version."

There is no toggle. Is there any other way I can undo this update and go back to the previous version?

EDIT: Moved FROM Microsoft 365 Insider / Outlook / Windows TO Outlook / Outlook for Windows / For business.

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2023-04-19T15:15:49+00:00

Once flipped on, the toggle is irrelevant since the "old" version still exists. Just run it. You should still be able to find its shortcut in Start (and wherever else you might have had it before), but if not you will see outlook.exe in one of these places (may vary slightly depending on edition), so if necessary make a new shortcut:

C:\Program Files\Microsoft Office\root\Office16

or here:

C:\Program Files (x86)\Microsoft Office\root\Office16

The nice thing about the New Outlook is that it's not an either/or proposition (like New Teams is). You have both old and new. You can even run them concurrently.

But if running that actually runs New Outlook for you (some have reported that's the case), then either:

  1. Uninstall Outlook

or

  1. run Regedit.exe and go here (or the same with 15.0, if you don't have 16.0):

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences

And in that you will see UseNewOutlook

Set it to 0, which means that running old Outlook actually runs it.

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  1. Anonymous
    2023-10-05T14:07:57+00:00

    Mabe Microsoft will listen to us users when we all ditch Outlook for other programs!

    They certainly aren't reading these posts. We "3 year olds" can speak sense, ask any parent!

    Come on Microsoft get your act together and fix this problem ASAP.

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  2. Anonymous
    2023-10-05T08:06:10+00:00

    There is no response from Microsoft. They have gotten rid of the old Outlook because they think they know what we want better than we do. New Outlook is stupid and useless. Looking for another email to transfer to. Microsoft acts like we are all 3 years olds they use to show in their ads. They think they can force **** on 3-year-olds and get away with it. Won't work with real users.

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  3. Anonymous
    2023-10-05T00:38:12+00:00

    This is way to complicated. Don;t you have an easy answer to go to the classic Outlook? New Outlook seems to have plenty of compatibiity issues with zoom. Another problem is that I set a meeting in new Outlook and I can't email an invite to guests.

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  4. Anonymous
    2023-10-04T16:36:02+00:00

    Did you try the small down arrow next to Delete icon? I had to click on all the down arrows to get foldeers back.

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