"New Outlook" preview inbox doesn't refresh

Hi all,

The Outlook Team recently posted a Roadmap Item that will address your feedback, https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=375743 

Outlook**: Sync feature**

Rollout Start: February 2024

A button option to initiate email sync is coming to the new Outlook for Windows and Outlook on the web, this will allow users to ensure that their send and receive email experience is up-to-date. This functionality will be within the View tab of the Ribbon.

Feature ID: 375743

Added to roadmap: 1/9/2024

Last modified: 1/9/2024

Product(s): Outlook

Cloud instance(s): Worldwide (Standard Multi-Tenant)

Platform(s): Web, Desktop

Release phase(s): General Availability

The feature has also been published to the M365 Message Center as MC707650

Description

A button option to initiate email sync is coming to the new Microsoft Outlook for Windows and Outlook on the web. This will allow users to ensure that their send and receive email experience is up to date. This functionality will be in the View tab of the Ribbon.

This message is associated with Microsoft 365 Roadmap ID 375743

[When this will happen:]

Standard Release: We will begin rolling out in mid-February 2024 and expect to be complete by early March 2024.

[How this will affect your organization:]

Users can ensure that their send and receive email experience is up to date by using the new synch button in the View tab of the Ribbon.

[What you need to do to prepare:]

There is no action needed to prepare for this change. You may want to notify your users about this change and update any relevant documentation as appropriate.

The advice is to dump every MS email client in favor of a third party solution. Worked like a charm for me. EVERY SINGLE issue I've had with MS's email clients since 2015 has been addressed with a third party option. In my case it is mailbird, but your milage may vary.

So, the original post was sent in March, and now it's December. Still no resolution. How is this even a usable mail client? Totally useless if you can't see your mail without a roundabout solution. Wow Microsoft, unbelievable.

Microsoft's development of a windows email client has been abysmal to put it mildly. Like the rest of you. I'm plagued with this problem as well. At least clicking on another email folder (if you have one), then back to the original brings those emails up. What I believe is worse is that the new outlook doesn't update the email's read/unread status on the mail server. So, each time you get mail, the unread items in your inbox grows and grows. The only way to update the read status is to either go back to the old windows mail where it works, or go to the webmail of the email provider, and "read" them there. I have 3 email boxes with different email servers, so that gets old real fast. Why does MS have so much difficulty with email? You know what DID work well, "back in the day?" Windows Live Mail which was basically Outlook Lite.

Who is Al?