Outlook Android App error occurred during authentication. Please try again later.

Anonymous
2022-12-14T21:32:00+00:00

I have searched and found a few others with this problem and I could not find any solution that worked for me.

With Microsoft 365 personal can you access the calendar using the Outlook Android app? When I try to login to add my account I receive this error.

An error occurred during authentication. Please try again later.

Tried using the app to contact support, but just get a spinning blue circle saying contacting to support.

Tried clearing cache, deleting Outlook and reinstalling different WiFi and mobile data, changing password and I keep receiving the error.

I can login using other apps and with the browser. Outlook is the only problem.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2024-03-28T22:05:25+00:00

    Me too.

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  2. Anonymous
    2024-03-28T23:16:43+00:00

    The solution for me was :

    Hold Outlook icon until dialog box pops up

    Touch the small i (i) in the top right corner

    Select STORAGE

    At bottom of changed screen touch CLEAR DATA and then CLEAR CACHE

    After doing the above I have not had any further problems

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  3. Anonymous
    2024-03-28T23:29:53+00:00

    Thanx but I tried that already - tried again the way you explained it - still doesn't work

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  4. Anonymous
    2024-03-29T00:23:35+00:00

    Hey mate,

    Did you try my suggestion in the comments above?

    For the Domain field: leave it blank

    For the Username field: put your whole email address

    Cheers

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  5. Anonymous
    2024-03-29T00:36:44+00:00

    Yeah I tried that - I tried that, then tried force stop, tried clearing cache, tried uninstall and reinstall - restarting phone - just not working

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