Outlook Android App error occurred during authentication. Please try again later.

Anonymous
2022-12-14T21:32:00+00:00

I have searched and found a few others with this problem and I could not find any solution that worked for me.

With Microsoft 365 personal can you access the calendar using the Outlook Android app? When I try to login to add my account I receive this error.

An error occurred during authentication. Please try again later.

Tried using the app to contact support, but just get a spinning blue circle saying contacting to support.

Tried clearing cache, deleting Outlook and reinstalling different WiFi and mobile data, changing password and I keep receiving the error.

I can login using other apps and with the browser. Outlook is the only problem.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2024-03-28T03:23:53+00:00

    When you set up the Exchange account in the Outlook app do the following:

    Domain: leave this field blank

    Username: type in your whole email address

    I know, it sounds odd, but it should work after this because I believe the domain was causing the authentication error.

    Best of luck

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  2. Anonymous
    2023-10-29T02:31:09+00:00

    Come on Outlook; fix the problem with the authentication problem. You had provided an Outlook update along time ago and now Android Outlook gets Authentication error. Done everything others have tried, no fix. Resorting to Yahoo mail as work around. We pay for your services and product. Fix it. Fix it. Fix it.

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  3. Anonymous
    2023-08-30T16:48:20+00:00

    An error occurred during authentication. Please try again later.

    I am tired of this issue. Sometime it just kicks me out. Most of the time I get ".An error occurred during authentication. Please try again later." Error message this my happens to my outlook app.

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  4. Anonymous
    2023-05-04T22:11:41+00:00

    I am asked to enter my user name and password. Also tried using Microsoft Authenticator.

    Username and password work then a quick authentication in progress (or something close to that) then the "An error occurred during authentication. Please try again later." And back to the add account screen.

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  5. Anonymous
    2024-11-01T15:54:55+00:00

    For clarity...

    Enter a dummy address for your domain e.g. 'imloosingthewilltolive' at mydomain dot com

    Choose work account

    This will take you to the GoDaddy sign-in page

    Replace the pre filled 'imloosingthewilltolive' at mydomain dot com with your actual 'prefix' at mydomain dot com

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