Outlook Android App error occurred during authentication. Please try again later.

Anonymous
2022-12-14T21:32:00+00:00

I have searched and found a few others with this problem and I could not find any solution that worked for me.

With Microsoft 365 personal can you access the calendar using the Outlook Android app? When I try to login to add my account I receive this error.

An error occurred during authentication. Please try again later.

Tried using the app to contact support, but just get a spinning blue circle saying contacting to support.

Tried clearing cache, deleting Outlook and reinstalling different WiFi and mobile data, changing password and I keep receiving the error.

I can login using other apps and with the browser. Outlook is the only problem.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2024-12-01T23:02:46+00:00

    For clarity...

    Enter a dummy address for your domain e.g. 'imloosingthewilltolive' at mydomain dot com

    Choose work account

    This will take you to the GoDaddy sign-in page

    Replace the pre filled 'imloosingthewilltolive' at mydomain dot com with your actual 'prefix' at mydomain dot com

    Thank you, EUPaul! This worked for me! I have spent a half-day trying to add an account to my Outlook on Android. I had tried everything that I could find on the Web... THIS worked! I don't know why, but it worked! Thanks EUPaul!!

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  2. Anonymous
    2024-06-04T10:52:37+00:00

    Hi there,

    How are you setting it up? Are you using Exchange?

    When you set up the Exchange account in the Outlook app do the following:

    Domain: leave this field blank

    Username: type in your whole email address

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  3. Anonymous
    2024-05-26T15:22:32+00:00

    The error still exist

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  4. Anonymous
    2024-04-17T10:51:30+00:00

    Surprise! Surprise! I uninstalled the App for the umpteenth time and reinstalled it. I then went through all the steps I have done in the past, but this time I got past the Yahoo landing page to their Password page, entered the password and then completed the two step authentication by entering the passcode sent to the phone! Not sure why but no authentication error stopped the process and the email account is now working!

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  5. Anonymous
    2024-04-17T09:41:21+00:00

    Hmm could you list the steps that it asks you to fill out?

    You really have to trial and error, one by one leave the field empty and try your luck. This is what I did with my issue for the Exchange email, I kept putting in the domain until I tried just leaving it empty and it worked

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