Emojis freeze Outlook for Mac when replying to email with an emoji in it

Anonymous
2022-10-26T16:17:32+00:00

Anytime, for several months now, I hit reply to an email that has an emoji within it, Outlook for Mac completely freezes up for a long time. I've created multiple support sessions within Outlook trying to resolve this. They don't understand the issue. Anyone here have any insight? I am on a 2019 iMac running Ventura 13.0. Outlook version is 16.66.1 (22101101). This is a business PC with an Exchange email account on it.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-02-16T15:57:20+00:00

    FIX IT!!!!!

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  2. Anonymous
    2023-02-16T15:57:32+00:00

    FIX IT!!!!!

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  3. Anonymous
    2023-02-22T19:27:33+00:00

    This is still happening and it's incredibly frustrating, because even if I receive an email with an emoji in it I can't respond, because Outlook freezes up. I don't have an option to work from a PC, so this has got to get fixed. This should be a HUGE priority for the team that works on Microsoft Outlook for Mac, because there are no work arounds and it's affecting users' day to day work.

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  4. Anonymous
    2023-02-22T22:13:25+00:00

    Is there a timeline as to when this problem will get corrected? It's nearly impossible to use Outlook right now, because so many people use emojis these days in their emails and each time they do it freezes when you try to respond.

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  5. Anonymous
    2023-03-01T09:15:31+00:00

    So yesterday I just downloaded the latest release 16.70, do you think microsoft have fixed this issue? Surprise, they have not.

    I thought that buying into microsoft 365 would ensure updated bugg-free apps, but no. This is seriously making me really upset. Yesterday my onenote also stopped syncing. Had to remove all notebooks and add them again, leaving me with notes that where not connected to any notebook.

    Great experience when your in the middle of a meeting and want to take some quick notes 😤

    My overall experience with microsoft is that apps that are supposed to help you in your day to day work are demanding a lot of attention and energy from the user, be it troubleshooting and googling solutions or just trying to understand how all accounts and apps are connected with each other.

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